Remote Support

Tags: Support

Would you like to have your incidents resolved quicker? 

Set up remote access so that support can quickly diagnose and solve incidents you report, without needing to be at your desk or on the phone.

This is especially helpful when dealing with different time zones.

In addition to solving your incidents faster, setting up a remote connection between your company and Art & Logic d.o.o will also allow you to receive services, such as Early Watch, and Continuous Quality Checks, that you may be entitled to through the Support Programs your company has purchased.

Screen Sharing Software

For purpose of remote support we use most popular tool on market TeamViewer.

If you don't already have this software on your computer you can download it hire TeamViewer Download Page

Communication Software

For communication over internet we use Skype.

If you don't already have this software on your computer you can download it hire Skype Download Page